Trades

Industry

Industry Pain Points

  • Missed calls while working on jobs

  • Repeated questions about service areas and pricing

  • Manual back-and-forth to schedule site visits

  • Time wasted on enquiries outside your trade scope

Bot Conversation Example

User: “Can you give me a quote to replace a leaking kitchen tap in Guildford?”
Bot: “Yes, we cover Guildford. Is it a standard mixer tap, and is there any visible water damage? I can arrange a site visit tomorrow between 3–5 PM to provide a fixed quote. Would you like me to book that in?”

Workflow Examples
  • Collecting service requests from website visitors

  • Scheduling appointments for repairs or installations

  • Filtering urgent or emergency requests

  • Preparing quotes or estimates

  • Capturing leads and following up with potential clients

Why It Matters

In trades and home services, fast and reliable communication improves customer trust and job completion rates. Automating routine enquiries ensures timely responses, reduces missed jobs, and allows technicians to focus on completing work efficiently.